Registration and Login


How do I start using Vanijya® ?

You can become a user for free and after login you can start working. Initial 25 transactions are free after which you need to recharge to furthur continue. Recharge option is available on the Footer , to recharge through mobile phone open the application in mobile browser.

Do I need any extra hardware or software installation ?

Our software resides and runs on Cloud. Hence, you do not need any extra hardware or software installation, you just need Internet. Even if you do not have Computer system of any kind then Tablet will be an economical and handy option. The app is available at google play store.

What if I need help getting started?

If you need help setting up your account, or have any questions about using Vanijya®, Our support ticket is free forever — so don’t hesitate, raise a support ticket our representatives will reply you within 48-72 hours . If you Buy Premium Support package you will be called along with remote connectivity assistance too.

What is difference between Standard & Premium Support ?

Standard Support comes with every package which includes unlimited Support Tickets(answered within 48-72 hours), Video Tutorials & Software Updates. While Preimum Support is for Telephonic support throughout the year which is immediate without waiting for 48-72 hours , you can raise support ticket you will receive a call or you can call and mention reference of your support ticket for better resolution, here you will receive remote connectivity guidance as well.Prices of Premium Support varies as per the Package or Subscription.

Software Trial and Subscription


What happens to the data at the end of the trial period ?

At the end of trial period, you can recharge under the package as per your need. If you do not want to continue still your data and login will be available for a period of 1 year, in this period you can start using it again if you wish or you can take the data on your computer from the Backup Data option in Tools.

Browsers


Can I use Vanijya® on all the browsers ?

Yes you can use all browsers but the application will work on Firefox and Google Chrome in a better way.

Can I open reports in a different tab ?

Yes, you can open and do voucher entry of the same in multiple browsers at the same time.

Security and Data


How secure is my Data ?More Info

Vanijya® rides on secure servers with multiple backup , the data is as precious to us as it is to you. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information you send to us electronically, till you do not share your password no one can login to your account, even our technical team can't access your data as it works on the concent of public and private key and till the password i.e. your private key is not known to other he/she cannot access your data .

What if the Cloud shuts down?

We understand that no one can promise eternity, but the risk can be reduced. We have given backup data option in tools option for your convenience, so that you can easily switch into other software.

Pricing Plans


Is there a set-up fee?

No. There is no set-up fee for any of our plans, the software is completely free and we are offering the cloud data storage, support and updates at just 8-10% of pricing for such facilities.

Can I change my plan at any point?

Yes, you can change .We have customised options for business into any type of trading retail or wholesale,billing,service sector,business renting products,small manufacturing or job work related business, business who have to prepare multiple bills every month, payroll management, manpower outsourcing firms. Also a new verticle for schools has been started recently which provides complete school management system.

Pay for what you are using?

We have add-on options to add users to your app , generate payroll, use inventory,bulk billing , SMS. All features as add-ons to your subscription, like you subscribe an additional channel for a small amount on DTH for your TV and whenever you dont want you can drop the facility ,add it again, increase or decrease it even. This will enable you to pay for usage and features according to your business growth and in any slow period or season of business you have to pay less.

How can I make payments?

You can make payment online by using credit card, debit card, net banking , UPI, By Cheque, Vourcher.

Software Queries


How to Register ?

You can register very easily through your emailid or mobile number , an OTP will be sent to your User ID, you will be registered in single step upon verification of OTP.

What if I forget my password ?

Go to the link on Forget password on your login screen, then input your User ID , an OTP will be sent to you on the registered User ID ,upon verification of the OTP you can reset your password.

I want multi user version of software ?

We have option to add user to the app on very nominal price , you can add as many users you want and also can stop using them when you need , you can add or disable users on your wish. Add Users by the Recharge -> Add-ons and number of yours you want. Then in Tools> Users you can create new users. We have recently introduced economical packages for users requireing more number of users which can be seen on the Pricing tab as Corporate & Ultimate Plans.

How to enable GST ?

You can enable using GST through "My Company" , also you can add all the details about your company, even if you want to work in the old tax system you can select "Apply Old Tax System" .

Can I file GST return from the software?

Yes ,you can file GST return on single click.you have to provide your registered username which was made while creating GST registration and the related PAN account number in Settings > GST Settings option to start GST return filing.

Can I Generate E Way Bill from the software?

Yes ,you can generate E Way bill and it will be automatically printed on the related invoice .

What if I don’t know rules of GST ?

You don’t need to worry or learn rules of GST which the software will take care and will not let you make any GST related error.

I don’t have knowledge of accounting?

To operate vanijya you don’t need to kave accounting knowledge , vanijya is zero accounting error software.

I have a new business and want to start using software?

Register to use vanijya , Create a bank account if you have and then through the Journal Option select in Debit Capital Accounts and in credit side select Cash or Bank account opened and input the amount.

I have an old business and want to start using software ?

Register to use vanijya , Create a bank account and then if you have your last financial years closing balance or balance sheet , then input the opening balances, Of bank through bank master by selecting existing bank, Customers( Debtors) by creating customers as existing customers, Suppliers ( Creditors) by creating suppliers as existing suppliers, Stock of items by creating items in Settings->Purchase -> Apply Inventory - input the items, its cost price and stock, for other ledgers by Ledger Account for Assets and Liabilities.

How to take backup ?

We provide backup in excel format Go to Tools-> Backup to take backup any time. Your data is safe on our servers , multiple backups are being saved every hour.

How to change Financial Year ?

Go to Tools-> New Financial Year.

How to access & Enable attachments ?

Attachments can be enabled by settings , if you want to enable all attachments at one time then go to Tools-> Attachments . Also you can search and download all attachments.

How to add new features in Sales, Purchases, Income, Expenses, Bank Cash ?

Through Settings option you can add many features.

How to add payroll feature?

To add payroll feature you have to addAdd-on Plan-> Payroll, through which manpower outsourcing companies can manage their manpower, billing and accounts , alongwith EPF and ESI.

How to add Bulk Billing feature?

To add payroll feature you have to add Add-ons Bulk Billing, through which all those service providers like courier agencies , or any other monthly service provider can create multiple bills on single click , email the bills and also send SMS to the customer.

Can I send SMS for the bill generated ?

Yes, you have to add sms Add-ons, and from Settings -> Alerts -> Enable Message Alerts, you can start sending SMS to all customers or selected ones on generation of bill.

How to ask for Support ?

Through the option "Support" you can raise a support ticket , our representative will call you if needed or reply on the support ticket within 24 hours.

How to add logo of company to be printed on invoice or Bill ?

You can add logo of your company on the dashboard left side below menu "Purchase".

Do I have to make any settings if I am registered as a composition trader ?

Yes , Tick the checkbox "Select if registered in composition scheme" and update. Note: composition scheme if for only traders and not service providers.

I have to input the Receipts or advances received ?

You can input all the receipts whether from customers whom you have sold on credit or any advance through "Receipt/Income" option by selecting "Receipt Tab".

I have to input the Payments or advance paid ?

You can input all the payment whether to suppliers whom you have purchases on credit or any advance paid to supplier through "Expense/ Payment" option by selecting "Payment Tab".

What is Bank / Cash option for ?

Through "Bank/Cash" option you can input all cash deposit to bank , cash withdrawal and any transfer from your one bank account to another bank account.

What can I manage from Expense Tab in Expense/ Payment option ?

Here you can input all the cash expense, expense made by bank , expense made on credit and any outstanding expense. Also you can input purchases of assets from this form.

What is Debit/ credit Note option for ?

Through this option you can make Sales return, Purchase Return . For sales return select "Credit Note" and for Purchase return input select "Debit Note". You can also input the advance taken from customer if paid back or receive back any advance paid to the supplier.

What is Rental option for ?

Rental option is for all those business who are renting any item , to enable this option go to Settings -> Purchase -> Apply Inventory , then you will see a new option of Rental in the main menu.

Can I manage my salesman account ?

Yes you have to "Enable Salesman" option in Settings-> Sales and create a Salesman. Now in sales form you can select this salesman and its commission . It will automatically reverse the commission when the sales return takes place.

Can I restrict the user to view or access an Option ?

Yes the Users rights are dynamic, means you can define what to show to the user and what not to show anytime you want through , User Rights option in "Users Management".

Can I print three copies of invoice ?

Yes you have to enable Copies that you need from Settings -> Sales.

Can I modify the Terms and Conditions ?

Yes you can modify it from Settings -> Sales.

Can I Set my invoice numbering ?

Yes you can set your invoice numbering from Settings -> Sales.

Can I add discount options in Sales and Purchase ?

Yes you have to "Enable Discount" from Settings -> Sales or Settings -> Purchase. It will be displayed only after you add item in Sales or Purchase.

Can I have roundoff option ?

You have to Enable Roundoff in Settings -> Sales or Purchase or "Receipt" or "Payment" or "Debit/ Credit Note".

Can I Reuse , Sales or Purchase entry ?

Yes you have to first "Enable Re- Use Entry" from Settings-> Sales or Purchase and you will have an option in sales details to reuse the entry on selection.

Can I show bank details in invoice where my customer will make payments ?

Yes enable "Show Bank Details In Invoice" in Settings -> Sales . It will print the selected bank account on invoice.

Can I add signatures to Invoice ?

Go to Settings ->Sales enable "Add Signature to Invoice " and select your scanned signaure.

Can I create proforma invoice ?

Yes you have to "Enable Challan/Estimate" from Settings -> Sales , you can choose you name which will be printed on the print . You can also make a real invoice of the Proforma invoice/ Estimate / Challan of needed without new entry.

Can I input estimate/ challan/ proforma invoice to purchase ?

Yes first enable Settings -> Purchase " Enable Estimate/ Challan" . You can also convert it to real purchase when required on just selection.

Can I create free website from Vanijya app ?

Yes after you subscribe Popular Plan or above costing just 3500/- per year you can create your own website in a very easy way by the option of My Branding visible above Sign out option, best part is you can change information on your website any number of times and within seconds.


*Conditions Apply